Confident Voices - The Nurse's Guide to Improving Communication & Creating Positive Workplaces, by Beth Boynton, RN, MS focuses on many challenges that nurses face in their daily practices. Combining stories, facts, experiences, and theories, Boynton tackles tough subjects such as workplace violence, organizational culture, and bullying. She helps readers understand the underlying issues and teaches us how to build healthy work relationships and workplaces. Practical and easy to read — Confident Voices is appropriate for managers and staff nurses alike. Can also be used as an orientation/in-service manual.
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