--Terri Goodman, PhD, RN, Educational Consultant specializing in developing and delivering continuing education, Dallas, TX.

Confident Voices is an excellent resource for empowering professionals to take responsibility for the quality of the environment in which they live and work.  Only nurses with an understanding of group dynamics and the skills to communicate under difficult circumstances can improve the dynamics of a difficult situation.  Confident Voices facilitates the development of these essential skills with familiar scenarios, clear explanations of conversational dynamics, and meaningful activities.  The text promotes an “I can do that!!” attitude from the very beginning. These skills, learned early in one's nursing career, can make a significant difference in growth and development and in career satisfaction. Confident Voices would be an effective skills-building educational initiative in a nursing school curriculum, a healthcare facility, or in any environment that values a culture that facilitates professional behavior.

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