Understanding and Improving Workplace Dynamics for Nurses

Assertive language, respectful listening and safe environments are all key ingredients needed for creating
workplaces where collaboration is optimally applied to quality concerns.  In this interactive workshop we will compare
and contrast constructive, passive-defensive and passive-aggressive cultures and their impact on quality issues.  
We will examine the challenges faced in flattening hierarchies, and address the skills needed to support these
changes.  This course meets NHBN requirements for Continuing Competence:
 
Objectives:


•        Develop concrete skills to promote
healthy workplace dynamics in nurse
practice settings.


•        Create opportunity for facilitated
dialogue about the importance of and
barriers to healthy workplace dynamics
in clinical settings.  


•        Increase knowledge about ways
workplace dynamics can influence the
management, administration and
delivery of healthcare.
To talk with Beth about bringing
this workshop to your area:

bbbboynton@verizon.net

207-363-5604
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